Family-history investigations

What question has your family never quite answered?

Give us a person, mystery, photograph, rumour or unanswered question. We investigate the surviving records and tell you what can genuinely be discovered.

Most first investigations are £395–£495. Scope and fixed price agreed before we begin.

Starting pointOne way to begin
“We always wondered what became of him.”

01 A name in a family Bible

02 Someone missing from the story

03 A photograph nobody can place

04 A rumour worth testing

The question comes first. The family tree grows from the evidence.

01 / The proposition

You bring the beginning.
We do the research.

Known Again provides professional family-history research carried out for you. You do not have to learn a database, search unfamiliar archives or decide which record to trust.

We agree the question, follow the evidence and turn what we find into a clear account you can understand, keep and share.

02 / How it works

From a family question
to an evidenced answer.

  1. 01

    Tell us what you know

    A person, place, approximate date, photograph or half-remembered story can be enough. We help shape it into a useful research question.

  2. 02

    We follow the evidence

    We search appropriate historical records, compare sources and pursue the leads most likely to answer your question. You receive a meaningful update while work is under way.

  3. 03

    See what can be known

    Your findings arrive as a carefully made report: the story, the sources, a family tree where relevant, and an honest account of anything that remains unresolved.

The research method

What happens when the records point in different directions?

Good family-history research does not flatten uncertainty. It shows how each conclusion was reached.

We begin with the family account, establish the known facts, then ask which surviving records could confirm, challenge or narrow the possible answer.

  1. Define

    Turn a person, rumour, photograph or half-remembered event into a focused research question.

  2. Search

    Choose records for the people, place and period rather than relying on one database or suggested match.

  3. Test

    Compare names, ages, addresses, relationships and chronology, including evidence that might disprove a tempting conclusion.

  4. Conclude

    State what is documented, what is strongly indicated, what remains unresolved and which record could help next.

Documented

Strongly indicated

Unresolved

The exact records and research route depend on the question.

Read how the method works
Known Again

Private family-history research report

The question
you brought to us

Research findingsSources & reasoningNext questions

Designed to be read now and kept for the family.

03 / What you receive

Not a data dump.
Something worth keeping.

The research is only half the work. We present it so the people, evidence and unanswered questions make sense together.

01
A written investigationA clear account organised around the question that matters to you.
02
A sourced family treeWhere the evidence supports it, with relationships made easy to follow.
03
The evidence behind itKey records, citations and the reasoning connecting one finding to the next.
04
What could come nextPromising records or research routes identified for a further investigation.

04 / Our approach

Care with every conclusion.

Historical records can disagree, names change and some answers do not survive. Credible research makes those boundaries visible.

DocumentedStated directly in surviving evidence.

Strongly indicatedThe evidence points in one direction, but a confirming record is still missing.

UnresolvedA family account or promising lead that cannot yet be presented as fact.

Privacy Personal information is handled discreetly and used only for the agreed research.

Honesty We never turn a possibility into a discovery merely to make a better story.

05 / Two ways to begin

For the question you have carried.
Or commission one for someone else.

For yourself or your family

Find out what the family story left unanswered.

Perhaps someone disappeared from the record, a parent never spoke about their early life, or a photograph has outlived every explanation. Bring us the question you keep returning to.

Explore investigations

As a gift

Give them a part of their own history.

For a significant birthday, retirement or anniversary, commission a professional investigation on behalf of the family. We can gather starting information discreetly and plan the presentation with you.

Explore gift commissions

Typical first investigation£395–£495

Every question is different. We review the starting information, explain what looks realistic, then agree a fixed scope and price before any research begins. Broader projects are quoted separately.

Tell us the question

06 / Before you ask

A few sensible questions.

Do I need lots of information to begin?

No. A name, an approximate date or place, a photograph, a certificate or a family story may be enough to assess what research is possible. We will tell you if a little more is needed before quoting.

Can you guarantee an answer?

No responsible researcher can. We assess the question first, explain the likely sources and are candid about risk. Even where the central question remains unresolved, the investigation may establish important context and identify the best next record to pursue.

Is this the same as ordering a family tree?

Not quite. A family tree may form part of the result, but the investigation is led by your question. The aim is to understand the people, places and evidence around it, not simply to add the greatest possible number of names.

How does a gift commission work?

You can begin with the information already available to you. We agree how discreet the research needs to be, what can realistically be completed, and how the finished findings should be presented to the recipient.

Begin here

Every family history begins with something already known.

Tell us where yours begins. We will review it personally and come back with an honest view of the most useful next step.

What happens next

We review your question

We clarify anything essential

We propose a scope and fixed price

Who is the investigation for?

Your details are used only to review and reply to this enquiry.

If you prefer, email hello@knownagain.co.uk.